Ted YipThe pergola looks amazing and you and your team went above and beyond the call of duty. I'd also like to thank you for helping to get our kitchen cabinets off the delivery truck and into our driveway. You and your team have been true professionals and I would be glad (and proud) to be a referral in the future. I'll be sure to send pics once the outdoor kitchen is completely installed. Thanks again.
Dan HarmonBefore I made my purchase decision, I did get a quote from a local, highly-regarded pergola constructor. Baldwin's price was lower, and from what I've seen, I think the quality is higher. In summary, I'm pleased with how the pergola came out, and satisfied that I choose Baldwin as my supplier.
JonathanChris, Max Here is a picture (it looks pretty much just like the rendering you sent me) - obviously without the railings. I'll send you a better picture when it is all done in the end. Thanks again for everything. Customer and his wife are VERY happy with the pergola. Customer is one of my most repetitive clients, and I have never seen him soo happy about a project.
Tom PetrelliIt is awesome.
Bill SchlaepferMax I want to thank you for the promptness with which you handled this problem. The way you have handled this speaks volumes about the quaility of your company. I would not hesitate doing business with you again. Thanks again.
Jeff RiddellAs a cabinetmaker and woodworker, I send you kudos on your system, the communication that we've had, the quality of the product. It's a pretty simple kit that arrived and it installs just about as easily as your website suggests. On a personal level, it's really cool to make connections with other people that have the same sense of pride in their work. This stuff is as much about service as it is product.
Chuck KrickMax, We couldn't be any happier with our new Baldwin pergola. We get a lot of jaw dropping when people see the project and they are drawn to the pergola. The service and quality you provided was outstanding. Our landscaper and his assistant did the construction of the pergola in only 4 hours. It's amazing the "warm" feel the structure provides even though it is so open. My wife and I sit out and chat for hours every night. Looking forward to ordering some Adirondack chairs soon. Regards, Chuck Krick
Steve and RheaWe are on island and the pergola looks GREAT!!! It is better than we had hoped for and as you know by now, I think it through to the end, so we had high expectations. You have exceeded them all! Thanks for all of the effort and all of the hard work getting this installed in a day. It really adds another dimension to the house, balances it in the yard, and best of all creates a new exterior room to enjoy. The wisteria have been ordered and will be planted in the next couple weeks. Thanks again.
Dan HarmonMax - i'm forwarding you some pics of the assembled pergola for (address). I am very pleased with how it came out, and all of the friends and neighbors who have seen it have given it rave reviews.
Charlie NicolaMax - Thanks for the instructions on assembling the pergola - went together nicely and looks great in our small back yard! Regards, Charlie