Hi Chris, We love the pergola and all our neighbors think it is great. The Baims next door are seriously considering doing one next year. Thanks so much for all your help. Pat

Before I made my purchase decision, I did get a quote from a local, highly-regarded pergola constructor. Baldwin's price was lower, and from what I've seen, I think the quality is higher. In summary, I'm pleased with how the pergola came out, and satisfied that I choose Baldwin as my supplier.

Max, I like those screws you use, haven't seen them in Home Depot. I will upload a picture of the pergola with me resting underneath. It went together really well and things just dropped in - I kept expecting something to go wrong, but it fit together well from start to finish. Thanks for a quality product!

I was worried that the joints would swell and be difficult to assemble in the rain. I had very little difficulty. They went together very well. The workmanship on the parts was excellent.

My friend Max you amaze me a busy business owner reaching out to one customer and providing service that is not common any longer in this country. This is why US production facilities are far and few between and most going over seas, because someone forgot to pay attention to details. Your attention to detail is unwavering. You are a fine American and the team that works at Baldwin I believe can not be matched. A business is only as strong and passionate at its leader. Hats off once again to you and your wonderful conscientious team. First off please let me know my balance for this amazing piece of art that sits behind my home called pergola. Also would like to investigate the sunshade system for big pergola. Thank you again and again. Happy wife happy life! Peace Pat D

The construction went flawlessly. Everything fit together perfectly, we didn't have to "tap" one purlin or rafter into place, they just seemed to fit. Thank you for all the help and instruction. We absolutely love, love, love it. It seems to fit perfectly on our patio and I know that we will enjoy it for many years to come. We would do this again in a heartbeat! I'm sending you pictures of the process and the finished product.

It is awesome.

I am very happy with your product and now know where to go when I need a pergola. It was a pleasure speaking with you and I wish you much success with your growing business.

here is nowhere to buy wooden outdoor furniture of the same quality and for the same price. Nowhere! I own at least 8 pieces of Baldwin lawn furniture: two picnic tables with benches, a loveseat, two gorgeous adirondack chairs and a couple of other misc. tables and chairs by the pool. This furniture is so sturdy and dependable - and the design is fabulous! Check out their website, or sit in the furniture in person at North Cove Outfitters in Old Saybrook or at Baldwin in Middletown. You will be 100% sold. Our pieces have weathered wonderfully, and we leave them out year round. In the spring we pull them into the driveway one day and give them a good wash and put a quick restain on them. This is MINIMAL work, I assure you. And the furniture receives compliments from our guests year after year. This is a great family company with a great product. GREAT!