Glenn Scott of ArizonaAgain I would like to say thanks, dealing with you has been a distinct pleasure. In my line of work it is really refreshing to know there are honest reputable people still around.
Dan HarmonI was very impressed with how easily the assembly went - the process was intuitive, every part just dropped into place.
Jeff LauferMax, I will send you some photos as soon as we install the paddle fan. Running wire was fine. It looks great!
Glenn ScottMAX!!!! You are unfriggin believable! This thing went together so easy I still can't believe it. Especially when I went to measure down 28 inches on the posts to set the gussets and found that you had already put lines there.....Your attention to detail was great. This whole thing slid together. I didn't have to touch one piece with anything but my hands. The most labor intensive part was screwing down all the purlins at the end.
Dori PaulYou are wonderful. We sat in under the pergola each meal on Rosh Hashana and our guests said that they felt they were away at a beautiful restaurant or hotel!!
Ralph DeFalcoHello Max and Matt, I ordered a pergola from you in 2013 and have been just delighted with it. Looks great and is very easy to maintain with an annual pressure wash. See the enclosed pic of the pergola in the 'Low Garden.'
Jon ZHi Click, I mean Max! You were right, 7" falls exactly where we were hoping it would on the siding. No chganges necessary, You are the king of pergolas!
Joe TanYou guys are awesome. Very impressed with the product so far: quality, thoughtfulness, engineering, form and fit and everything. Thank you so much again for taking care of the shipping issue for me - it really speaks volumes to your business integrity.
Edwin HydeMax, I like those screws you use, haven't seen them in Home Depot. I will upload a picture of the pergola with me resting underneath. It went together really well and things just dropped in - I kept expecting something to go wrong, but it fit together well from start to finish. Thanks for a quality product!
Lee HausmanGood to hear from you. My pergola is doing fine and continues to be a great addition to my house. I had a lot of nice parties under it this year and I'm still collecting compliments about it. I hope you and the business continue to prosper and I look forward to adding some more Baldwin furniture to my collection next spring. Cheers,