James and Marlene HauflerI recently purchased a pergola kit from Baldwin Pergolas. It was a large custom pergola measuring about 16 by 36 feet. I am totally happy with the materials, workmanship, and customer support provided by Baldwin Pergolas. My wife and I were able to assemble the pergola over the course of a few days. (With a little help from two neighbors on the first day.) We found that everything fit together exactly as planned. Everyone who has seen the pergola, including our neighbors, and the building inspector (!), has been very impressed with the design of the pergola, the quality of the materials, and the precision of its construction. Their comments have included "beautiful", "amazing" and quite a few "wows" ! Our experience with Baldwin Pergolas has been completely positive. Their personal commitment to quality shows in everything they do. Thank you, James Haufler Sparks, Nevada
Jim and Lina P.Max and All the Folks at Baldwin, My wife tells me you fixed the boot on our pergola and even left some extra stain for us. That is excellent service and the reason we purchased it from you. Please accept our sincere thanks, we are loyal customers and your best advertisement.
Robert Macri, Malvern, PAI thought you would appreciate seeing our Adirondack Chairs next to our new Rockers. The Adirondack Chairs have been poolside for 12+ years through rain, snow and all elements. I'm happy to report that they are as comfortable and sturdy today as they were when we first purchased them. The rockers are a great addition and I'm sure will standup just as well as the years pass. Thanks for making a solid and well constructed product. Regards
Bill SchlaepferMax I want to thank you for the promptness with which you handled this problem. The way you have handled this speaks volumes about the quaility of your company. I would not hesitate doing business with you again. Thanks again.
Tim AurthurThese columns are beautiful. They'd look great in any setting, no matter how splendid. Thank you!
Lynne HanrahanThe construction went flawlessly. Everything fit together perfectly, we didn't have to "tap" one purlin or rafter into place, they just seemed to fit. Thank you for all the help and instruction. We absolutely love, love, love it. It seems to fit perfectly on our patio and I know that we will enjoy it for many years to come. We would do this again in a heartbeat! I'm sending you pictures of the process and the finished product.
Jon & BethanyUploaded the final pictures. Came out great! My neighbor is now pricing out a patio so he can have a Baldwin Pergola on his property. Thanks again guys - very impressed with the quality and service of your company. The fit and finish is impeccable and we couldn't be happier. I'll be sure to recommend Baldwin in the future!
CharlotteMy installer did a wonderful job, and so did you with both your meeting my design requests and the fiberglass product. We have had several inquiries already from our neighbors. I hope to send pictures this weekend. Thank you again! It came out exactly as I envisioned it and architecturally finishes and complements the house! Sincerely,
Calvin and Elizabeth GoodrichChari, Thanks so much for working with us yesterday! My father dropped the chairs off to our home in Ri yesterday, and this morning we sat out there drinking our coffee discussing future home projects. Just wanted to share a photo of the chairs on our porch. While our porch is not quite completed, lattice, some garden work etc, the products we bought make our home that much nicer of a place to be and relax! Thanks again and have a happy Memorial Day!!
Monica NakelskiAs I mentioned to you, we never thought we would be discussing another pergola within 7 years but it is a testament to the quality of your product and service that we did not even consider contacting anyone else. Should we ever build another house, it will be pergola #3 ! Thanks again