You had asked me to send you some photos and I'm just getting around to it. Installation was smooth and we weren't missing any pieces. Good instructions. We love it. I installed rope lighting and it really pops at night.

Thanks Max! I'll send you a picture today once we finish the install. It is truly AMAZING how well everything went together, especially considering the custom nature of the job and the need to build it against an existing structure.

Again I would like to say thanks, dealing with you has been a distinct pleasure. In my line of work it is really refreshing to know there are honest reputable people still around.

My friend Max you amaze me, a busy business owner reaching out to one customer and providing service. That is not common any longer in this country. This is why US production facilities are far and few between and most going over seas, because someone forgot to pay attention to details. Your attention to detail is unwavering. You are a fine American and the team that works at Baldwin I believe can not be matched. A business is only as strong and passionate at its leader. Hats off once again to you and your wonderful conscientious team. First off please let me know my balance for this amazing piece of art that sits behind my home called pergola. Also would like to investigate the sunshade system for big pergola. Thank you again and again. Happy wife happy life. Peace.

I just want to tell you working with you and putting up the pergola was a pleasure. It went together like a dream and you have obviously put a lot of thought into the design and the way everything fits so well. I must admit, before my neighbor approached me about this project I didn't know what a pergola was, at least not by name. Now I know and it has been great to be part of this project. Thanks for answering all my questions along the way.

Thanks Max, We were thrilled with the way everything came out! The pergolas are absolutely stunning and fit our needs perfectly. I especially like the down lights at the fireplace pergola - I tried to get them to come out but the effect is much better at night. Thanks for all of your efforts.

The pergola looks beautiful and is getting rave reviews. It took about 7 hours to erect with 2 fairly good hands to help me. Thanks Max, I think I will have more work for you in the future.

I had been working with Diane on having some custom draperies made for our tropical patio covers which are called Palapas. She made one set last summer, and we liked them so much we had another set made this summer. They turned out quite nice and I thought you might want to see some of the pictures I took. I was so glad to have found your website on the internet. We can now actually use our outside table to eat dinner. Prior to having our draperies we had the setting sun right in our eyes. Thank you for the awesome product! Diane does really great work!

I am putting in the patio with the dimension to fit the pergola on top. Thanks for your responses. You have good customer service. Your website looks great. Keep in touch with anything new or upcoming. God bless.