John MitchellI was worried that the joints would swell and be difficult to assemble in the rain. I had very little difficulty. They went together very well. The workmanship on the parts was excellent.
Tom PetrelliThe pergola is up and looks great. You made this task so easy, we really reaped the benefit of your experience. I will send you a photo. Thanks for all your help.
Joe and SteveMax, We are so taken with our pergola. It is the perfect transition from the screened porch to the deck. We are so pleased with the entire transaction. If only we'd had the time spent with the deck people that we spent with you. The results are breathtaking. Take that from someone who works in millimeters.
Patrick DMy friend Max you amaze me a busy business owner reaching out to one customer and providing service that is not common any longer in this country. This is why US production facilities are far and few between and most going over seas, because someone forgot to pay attention to details. Your attention to detail is unwavering. You are a fine American and the team that works at Baldwin I believe can not be matched. A business is only as strong and passionate at its leader. Hats off once again to you and your wonderful conscientious team. First off please let me know my balance for this amazing piece of art that sits behind my home called pergola. Also would like to investigate the sunshade system for big pergola. Thank you again and again. Happy wife happy life! Peace Pat D
Douglas RoseFinished pergola is beautiful. Neighbors have commented very positively. View of yard from inside the pergola is difficult to describe. Can 'look through' the pergola lattices, but also 'look' out the 'windows' onto the garden. Very three-dimensional experience. One neighbor said that if he lived in our house, he would sit and read every day in the pergola.
John EndicottOne of these days, I may be back in touch about a second pergola for the patio in front of my house. I am quite happy with the one you built here, which we use a lot in the summer.
Jared AsweganDear Max, It's funny what can happen when the three stooges set out to erect a pergola. While we were ultimately successful, the process was a bit dodgy. Of course, had we curtailed our enthusiasm and actually READ the instructions first, it would have gone a lot easier. What ever damage was done was easily mended thanks to wood glue, a couple of hidden screws and some touch up paint. I couldn't be happier with your fantastic work. From the beginning to the end of the process it was so easy, and I have admit, the pool area is so much improved with this addition. Absolutely PERFECT. I'll send photos next time the sun is out. Oh yeah, we built it in the rain and it only took about four and a half hours. Many MANY Thanks!
Dennis HoslerI am putting in the patio with the dimension to fit the pergola on top. Thanks for your responses. You have good customer service. Your website looks great. Keep in touch with anything new or upcoming. God bless.
Bill AdamsMax, The pergolas arrived right on time and with all needed material. I have two of the units installed and one to go. I can see that a lot of thought went into the design and production. The units are going up with only modest adjustments to fit some job site pecularities. Excellent workman ship. I am very very happy with the product.
Alan LuuI completed the project and like to share some of the pictures with you. Everything was putted together nicely with all your works already in place. Thanks for a job well done.