Max I want to thank you for the promptness with which you handled this problem. The way you have handled this speaks volumes about the quaility of your company. I would not hesitate doing business with you again. Thanks again.

Sorry it has taken so long to get these pictures to you (a few years to be truthful). We love our pergola and also the furniture. It really does make the space like a room outside. Your product is fabulous. It was easy to assemble and it makes a profound difference in the space. it was a joy working with you and Cheri. We both hope you continued success in your endeavors.

I was worried that the joints would swell and be difficult to assemble in the rain. I had very little difficulty. They went together very well. The workmanship on the parts was excellent.

Max - i'm forwarding you some pics of the assembled pergola for (address). I am very pleased with how it came out, and all of the friends and neighbors who have seen it have given it rave reviews.

Before I made my purchase decision, I did get a quote from a local, highly-regarded pergola constructor. Baldwin's price was lower, and from what I've seen, I think the quality is higher. In summary, I'm pleased with how the pergola came out, and satisfied that I choose Baldwin as my supplier.

Max - Thanks for the instructions on assembling the pergola - went together nicely and looks great in our small back yard! Regards, Charlie

The pergola has truly transformed our backyard into an outdoor paradise! We enjoy the hot tub every night. The privacy wall and beautiful drapery makes our pergola a wonderful enclosed outdoor room.

The pergola looks great, dont you think. I'm really glad everything worked out so well and appreciate that you worked so hard to deliver on time. The system installed well, it took only 7 hours working alone. And, my customer is pleased.

I thought I would share with you some of the photos I took tonight of the grape arbor! It looks beautiful--I almost hate to cover it with grapes!