LisaHi Matt I just wanted to tell you how happy we are with the pavilion. The installers you sent today were wonderful. They did a fantastic job. It truly looks amazing! It's exactly what we wanted and we are so impressed with the quality of the structure. Thank you for the attention you gave to our project. It was a pleasure doing business with you. Thank you.
Jeff RiddellAs a cabinetmaker and woodworker, I send you kudos on your system, the communication that we've had, the quality of the product. It's a pretty simple kit that arrived and it installs just about as easily as your website suggests. On a personal level, it's really cool to make connections with other people that have the same sense of pride in their work. This stuff is as much about service as it is product.
Terry McKinneyMax, I wanted to drop you a line on the pergola. I have received nothing but rave reviews on this "magnificent structure". All of our expectations have been meet and exceeded - your shop has done a great job. We are celebrating an engagement and it will get a lot of usage during that party. Thanks again for your commitment on getting it here as you promised. We will look forward to many years of enjoyment.
Glenn ScottMAX!!!! You are unfriggin believable! This thing went together so easy I still can't believe it. Especially when I went to measure down 28 inches on the posts to set the gussets and found that you had already put lines there.....Your attention to detail was great. This whole thing slid together. I didn't have to touch one piece with anything but my hands. The most labor intensive part was screwing down all the purlins at the end.
Terry CleavelandYou had asked me to send you some photos and I'm just getting around to it. Installation was smooth and we weren't missing any pieces. Good instructions. We love it. I installed rope lighting and it really pops at night.
Lynn TempleThank you Max! You and your team are awesome and we are proud to have a "new" Baldwin Pergola!
CharlotteMy installer did a wonderful job, and so did you with both your meeting my design requests and the fiberglass product. We have had several inquiries already from our neighbors. I hope to send pictures this weekend. Thank you again! It came out exactly as I envisioned it and architecturally finishes and complements the house! Sincerely,
Monica NakelskiAs I mentioned to you, we never thought we would be discussing another pergola within 7 years but it is a testament to the quality of your product and service that we did not even consider contacting anyone else. Should we ever build another house, it will be pergola #3 ! Thanks again
SteveThanks so much, Matt. The craftsmanship of your Pergola is outstanding. My wife and I love it. Thanks again!
Glenn Scott of ArizonaAgain I would like to say thanks, dealing with you has been a distinct pleasure. In my line of work it is really refreshing to know there are honest reputable people still around.
