Jim JohnsonMax, What's the status on the wood that I ordered for the stairs? By the way, the pergola went up without a hitch. Very nice. Looks great and was a joy to assemble.
Dr. Patrick DeFrancescoMy friend Max you amaze me, a busy business owner reaching out to one customer and providing service. That is not common any longer in this country. This is why US production facilities are far and few between and most going over seas, because someone forgot to pay attention to details. Your attention to detail is unwavering. You are a fine American and the team that works at Baldwin I believe can not be matched. A business is only as strong and passionate at its leader. Hats off once again to you and your wonderful conscientious team. First off please let me know my balance for this amazing piece of art that sits behind my home called pergola. Also would like to investigate the sunshade system for big pergola. Thank you again and again. Happy wife happy life. Peace.
Dan and Carolyn DeBlasioThe pergola was an easy set up and looks beautiful...just what the yard needed. I will send you pictures. Thanks again.
Jonathon SweetI just wanted to let you know that the pergola and railings are installed. Everything came out fabulous. My customers are very happy with what they have now. Thank you very much!
Collette PalmerWe actually put most of it up last weekend. The pergola made such a dramatic difference in the backyard. I'm very happy with the investment.
Jon ZHi Click, I mean Max! You were right, 7" falls exactly where we were hoping it would on the siding. No chganges necessary, You are the king of pergolas!
Mitch DavisDear Mr. Baldwin, The Pergola is everything I had hoped for and exactly what I ordered. You did an AWESOME Job and the masons are almost finished with the stone work. I will send pictures when the setting is complete. You may post them on your website. My hearty thanks. it was right on time and my project is continuing as scheduled.
Monica NakelskiAs I mentioned to you, we never thought we would be discussing another pergola within 7 years but it is a testament to the quality of your product and service that we did not even consider contacting anyone else. Should we ever build another house, it will be pergola #3 ! Thanks again
Glenn Scott of ArizonaAgain I would like to say thanks, dealing with you has been a distinct pleasure. In my line of work it is really refreshing to know there are honest reputable people still around.
Jeff RiddellAs a cabinetmaker and woodworker, I send you kudos on your system, the communication that we've had, the quality of the product. It's a pretty simple kit that arrived and it installs just about as easily as your website suggests. On a personal level, it's really cool to make connections with other people that have the same sense of pride in their work. This stuff is as much about service as it is product.
