One of these days, I may be back in touch about a second pergola for the patio in front of my house. I am quite happy with the one you built here, which we use a lot in the summer.

The Pergola is GREAT! What a difference it makes to the house ... inside and out. The height (for this sized Pergola) seems like it is matched up perfectly. The effect is a room outside the house. Let's see how many 'Wow's' we get Friday night. You should have left some of your business cards. My daughter (Sarah) loved the butterfly joint!

I set this up by myself in two days (using sawhorses to brace the uprights) and although I'm reasonably handy, I'm no carpenter! All in all it was an excellent experience and my hat's off to you for being able to construct and ship such a good kit. Even considering the shipping costs, there is no way we could have purchased lumber and paid people to construct something like this for the same money. We're considering doing another identical unit in the opposite corner of our courtyard. Well done. And good luck in this economy!

And here's how it looked at noon today. Mark said it went together very well, and they enjoyed working with your work. It surely has already made a wonderful difference in the quality of light coming into that entry room, as well as the overall looks on the house. We are very pleased with your good work and are planning a larger square pergola on another house at the ranch about this time next year.

Hello Max, It took awhile but here are some pictures of the beautiful pergola. When were done with the project I would like to send you a better picture. I was great working with you & I’ll e-mail you when it is complete. Thank You.

Matt, I just wanted to let you know how pleased I am with the new pergola. As a woodworker I appreciate the precision and thoroughness of the kit. I installed the cement pads the previous weekend and did the entire remaining installation in about 6 hours the following weekend with one helper. Very nice looking and I know I am going to enjoy the long term benefits of using a fiberglass products. I will send you a photo as soon as I finish the 10' dining table and benches that I am building to complete the pergola/dining area.

My friend Max you amaze me a busy business owner reaching out to one customer and providing service that is not common any longer in this country. This is why US production facilities are far and few between and most going over seas, because someone forgot to pay attention to details. Your attention to detail is unwavering. You are a fine American and the team that works at Baldwin I believe can not be matched. A business is only as strong and passionate at its leader. Hats off once again to you and your wonderful conscientious team. First off please let me know my balance for this amazing piece of art that sits behind my home called pergola. Also would like to investigate the sunshade system for big pergola. Thank you again and again. Happy wife happy life! Peace Pat D

Hi Guys! The pergola went up yesterday – I’m speechless!!! It’s so beautiful. I want to thank you for the time and effort you put into the design and execution of the project. I will send photos. The company was pleasure to work with from beginning to end. You have it right – don’t change a thing!

Max I want to thank you for the promptness with which you handled this problem. The way you have handled this speaks volumes about the quaility of your company. I would not hesitate doing business with you again. Thanks again.