Minh VuThere is still landscaping to do but I thought you would like to see the completed pergola on location. The quality and packing were quite excellent and I've received rave reviews about the pergola from neighbors.
Douglas RoseFinished pergola is beautiful. Neighbors have commented very positively. View of yard from inside the pergola is difficult to describe. Can 'look through' the pergola lattices, but also 'look' out the 'windows' onto the garden. Very three-dimensional experience. One neighbor said that if he lived in our house, he would sit and read every day in the pergola.
Jared AsweganDear Max, It's funny what can happen when the three stooges set out to erect a pergola. While we were ultimately successful, the process was a bit dodgy. Of course, had we curtailed our enthusiasm and actually READ the instructions first, it would have gone a lot easier. What ever damage was done was easily mended thanks to wood glue, a couple of hidden screws and some touch up paint. I couldn't be happier with your fantastic work. From the beginning to the end of the process it was so easy, and I have admit, the pool area is so much improved with this addition. Absolutely PERFECT. I'll send photos next time the sun is out. Oh yeah, we built it in the rain and it only took about four and a half hours. Many MANY Thanks!
Troy GordonThe guys just left and the pergola looks great! Thanks so much! ... The guys were great and everything looks super!
Steve and RheaWe are on island and the pergola looks GREAT!!! It is better than we had hoped for and as you know by now, I think it through to the end, so we had high expectations. You have exceeded them all! Thanks for all of the effort and all of the hard work getting this installed in a day. It really adds another dimension to the house, balances it in the yard, and best of all creates a new exterior room to enjoy. The wisteria have been ordered and will be planted in the next couple weeks. Thanks again.
Molly and Dave Stanley at Stanley Ranch, AZ.And here's how it looked at noon today. Mark said it went together very well, and they enjoyed working with your work. It surely has already made a wonderful difference in the quality of light coming into that entry room, as well as the overall looks on the house. We are very pleased with your good work and are planning a larger square pergola on another house at the ranch about this time next year.
Duane DottaWe are extremely pleased. If there is any picture that I haven't taken and you need one a special way, Don't hesitate to call or write. Max made everything easy for us, make sure he sees these pictures.
Patrick DMy friend Max you amaze me a busy business owner reaching out to one customer and providing service that is not common any longer in this country. This is why US production facilities are far and few between and most going over seas, because someone forgot to pay attention to details. Your attention to detail is unwavering. You are a fine American and the team that works at Baldwin I believe can not be matched. A business is only as strong and passionate at its leader. Hats off once again to you and your wonderful conscientious team. First off please let me know my balance for this amazing piece of art that sits behind my home called pergola. Also would like to investigate the sunshade system for big pergola. Thank you again and again. Happy wife happy life! Peace Pat D
Jim JohnsonMax, What's the status on the wood that I ordered for the stairs? By the way, the pergola went up without a hitch. Very nice. Looks great and was a joy to assemble.
Dan HarmonI was very impressed with how easily the assembly went - the process was intuitive, every part just dropped into place.