Dr. Patrick DeFrancescoMy friend Max you amaze me, a busy business owner reaching out to one customer and providing service. That is not common any longer in this country. This is why US production facilities are far and few between and most going over seas, because someone forgot to pay attention to details. Your attention to detail is unwavering. You are a fine American and the team that works at Baldwin I believe can not be matched. A business is only as strong and passionate at its leader. Hats off once again to you and your wonderful conscientious team. First off please let me know my balance for this amazing piece of art that sits behind my home called pergola. Also would like to investigate the sunshade system for big pergola. Thank you again and again. Happy wife happy life. Peace.
Jonathan SweetThanks Max! I'll send you a picture today once we finish the install. It is truly AMAZING how well everything went together, especially considering the custom nature of the job and the need to build it against an existing structure.
Anthony MassaI want to thank you folks, again, for doing such a nice job on the pergola. It really adds to the deck, and I'm sure that we'll really enjoy it in the spring and summer. I'll probably be in touch, some time in the future, regarding retractable canopy shades.
Robert Macri, Malvern, PAI thought you would appreciate seeing our Adirondack Chairs next to our new Rockers. The Adirondack Chairs have been poolside for 12+ years through rain, snow and all elements. I'm happy to report that they are as comfortable and sturdy today as they were when we first purchased them. The rockers are a great addition and I'm sure will standup just as well as the years pass. Thanks for making a solid and well constructed product. Regards
Mara CruzWe love it! Your assistance and patience during our installation was greatly appreciated.
Terry McKinneyMax, I wanted to drop you a line on the pergola. I have received nothing but rave reviews on this "magnificent structure". All of our expectations have been meet and exceeded - your shop has done a great job. We are celebrating an engagement and it will get a lot of usage during that party. Thanks again for your commitment on getting it here as you promised. We will look forward to many years of enjoyment.
James and Marlene HauflerI recently purchased a pergola kit from Baldwin Pergolas. It was a large custom pergola measuring about 16 by 36 feet. I am totally happy with the materials, workmanship, and customer support provided by Baldwin Pergolas. My wife and I were able to assemble the pergola over the course of a few days. (With a little help from two neighbors on the first day.) We found that everything fit together exactly as planned. Everyone who has seen the pergola, including our neighbors, and the building inspector (!), has been very impressed with the design of the pergola, the quality of the materials, and the precision of its construction. Their comments have included "beautiful", "amazing" and quite a few "wows" ! Our experience with Baldwin Pergolas has been completely positive. Their personal commitment to quality shows in everything they do. Thank you, James Haufler Sparks, Nevada
LisaHi Matt I just wanted to tell you how happy we are with the pavilion. The installers you sent today were wonderful. They did a fantastic job. It truly looks amazing! It's exactly what we wanted and we are so impressed with the quality of the structure. Thank you for the attention you gave to our project. It was a pleasure doing business with you. Thank you.
Terry CleavelandYou had asked me to send you some photos and I'm just getting around to it. Installation was smooth and we weren't missing any pieces. Good instructions. We love it. I installed rope lighting and it really pops at night.
John MasonMax, the Pergola turned out great. No problems with installation and my customer and I are very pleased with the product. I look forward to doing business with you in the future.
