Steve FlintI set this up by myself in two days (using sawhorses to brace the uprights) and although I'm reasonably handy, I'm no carpenter! All in all it was an excellent experience and my hat's off to you for being able to construct and ship such a good kit. Even considering the shipping costs, there is no way we could have purchased lumber and paid people to construct something like this for the same money. We're considering doing another identical unit in the opposite corner of our courtyard. Well done. And good luck in this economy!
Carol GarintherDear Max, The pergolas look great! The addition of rope lights was the key to the whole look. Thanks again.
Chuck KrickMax, We couldn't be any happier with our new Baldwin pergola. We get a lot of jaw dropping when people see the project and they are drawn to the pergola. The service and quality you provided was outstanding. Our landscaper and his assistant did the construction of the pergola in only 4 hours. It's amazing the "warm" feel the structure provides even though it is so open. My wife and I sit out and chat for hours every night. Looking forward to ordering some Adirondack chairs soon. Regards, Chuck Krick
Monica NakelskiAs I mentioned to you, we never thought we would be discussing another pergola within 7 years but it is a testament to the quality of your product and service that we did not even consider contacting anyone else. Should we ever build another house, it will be pergola #3 ! Thanks again
Duane DottaWe are extremely pleased. If there is any picture that I haven't taken and you need one a special way, Don't hesitate to call or write. Max made everything easy for us, make sure he sees these pictures.
James and Marlene HauflerI recently purchased a pergola kit from Baldwin Pergolas. It was a large custom pergola measuring about 16 by 36 feet. I am totally happy with the materials, workmanship, and customer support provided by Baldwin Pergolas. My wife and I were able to assemble the pergola over the course of a few days. (With a little help from two neighbors on the first day.) We found that everything fit together exactly as planned. Everyone who has seen the pergola, including our neighbors, and the building inspector (!), has been very impressed with the design of the pergola, the quality of the materials, and the precision of its construction. Their comments have included "beautiful", "amazing" and quite a few "wows" ! Our experience with Baldwin Pergolas has been completely positive. Their personal commitment to quality shows in everything they do. Thank you, James Haufler Sparks, Nevada
Terry CleavelandYou had asked me to send you some photos and I'm just getting around to it. Installation was smooth and we weren't missing any pieces. Good instructions. We love it. I installed rope lighting and it really pops at night.
Joe and Terry MitlyngWe have had many positive comments on the pergola. It is a beautiful addition to the house. I am glad that we and you took the time to get the shades right. The decisions to mount the shade tracks to the inside of the beams, and to use the plexiglass section next to the house for year around cover when we are not using the shades, were just right. Feeling of pride each time I look at the finished product.
Bill SchlaepferMax I want to thank you for the promptness with which you handled this problem. The way you have handled this speaks volumes about the quaility of your company. I would not hesitate doing business with you again. Thanks again.
Pete and Susan LangSorry it has taken so long to get these pictures to you (a few years to be truthful). We love our pergola and also the furniture. It really does make the space like a room outside. Your product is fabulous. It was easy to assemble and it makes a profound difference in the space. it was a joy working with you and Cheri. We both hope you continued success in your endeavors.