Lou and Barbara RicciMax, the pergola went up in a snap and we are very happy with it. We've recieved many complements already!
Patrick DMy friend Max you amaze me a busy business owner reaching out to one customer and providing service that is not common any longer in this country. This is why US production facilities are far and few between and most going over seas, because someone forgot to pay attention to details. Your attention to detail is unwavering. You are a fine American and the team that works at Baldwin I believe can not be matched. A business is only as strong and passionate at its leader. Hats off once again to you and your wonderful conscientious team. First off please let me know my balance for this amazing piece of art that sits behind my home called pergola. Also would like to investigate the sunshade system for big pergola. Thank you again and again. Happy wife happy life! Peace Pat D
Joe and Terry MitlyngWe have had many positive comments on the pergola. It is a beautiful addition to the house. I am glad that we and you took the time to get the shades right. The decisions to mount the shade tracks to the inside of the beams, and to use the plexiglass section next to the house for year around cover when we are not using the shades, were just right. Feeling of pride each time I look at the finished product.
John MasonMax, the Pergola turned out great. No problems with installation and my customer and I are very pleased with the product. I look forward to doing business with you in the future.
Steve FlintI set this up by myself in two days (using sawhorses to brace the uprights) and although I'm reasonably handy, I'm no carpenter! All in all it was an excellent experience and my hat's off to you for being able to construct and ship such a good kit. Even considering the shipping costs, there is no way we could have purchased lumber and paid people to construct something like this for the same money. We're considering doing another identical unit in the opposite corner of our courtyard. Well done. And good luck in this economy!
Charlotte LambertoMax, Thought you'd like to see the finished product. We are extremely pleased with our new pergola, and enjoy it almost every evening. Thank you, and have yourself a great rest of the summer!
James ShawThe pergola arrived safely, heck of a box you guys made. I fabricated the roof mounts, got the ledger installed, installed the columns and support beam - and wouldn't you know it... The rafters fit perfectly! I'd say it's a great success. 100% level and square - but took a lot of measuring. Thanks again! I'll send you guys some pics when I finish up and have the lights and fans installed. Just wanted to thank you for a heck of a product, I am very pleased.
John MitchellMax, it does look spectacular in the evenings. One of these days, I'll try for a night photo that shows it off.
JonathanChris, Max Here is a picture (it looks pretty much just like the rendering you sent me) - obviously without the railings. I'll send you a better picture when it is all done in the end. Thanks again for everything. Customer and his wife are VERY happy with the pergola. Customer is one of my most repetitive clients, and I have never seen him soo happy about a project.
Dan HarmonMax - i'm forwarding you some pics of the assembled pergola for (address). I am very pleased with how it came out, and all of the friends and neighbors who have seen it have given it rave reviews.
