Jeff RiddellAs a cabinetmaker and woodworker, I send you kudos on your system, the communication that we've had, the quality of the product. It's a pretty simple kit that arrived and it installs just about as easily as your website suggests. On a personal level, it's really cool to make connections with other people that have the same sense of pride in their work. This stuff is as much about service as it is product.
Dori PaulYou are wonderful. We sat in under the pergola each meal on Rosh Hashana and our guests said that they felt they were away at a beautiful restaurant or hotel!!
Terry CleavelandYou had asked me to send you some photos and I'm just getting around to it. Installation was smooth and we weren't missing any pieces. Good instructions. We love it. I installed rope lighting and it really pops at night.
Tim, Cathy, and Elizabeth.It was such a beautiful day on Sunday I had my coffee under the pergola and Sunday night we ate dinner under it. We never spent any time out on the patio in the past.
Edwin HydeMax, I like those screws you use, haven't seen them in Home Depot. I will upload a picture of the pergola with me resting underneath. It went together really well and things just dropped in - I kept expecting something to go wrong, but it fit together well from start to finish. Thanks for a quality product!
Tom PetrelliIt is awesome.
Found on Yelp.comhere is nowhere to buy wooden outdoor furniture of the same quality and for the same price. Nowhere! I own at least 8 pieces of Baldwin lawn furniture: two picnic tables with benches, a loveseat, two gorgeous adirondack chairs and a couple of other misc. tables and chairs by the pool. This furniture is so sturdy and dependable - and the design is fabulous! Check out their website, or sit in the furniture in person at North Cove Outfitters in Old Saybrook or at Baldwin in Middletown. You will be 100% sold. Our pieces have weathered wonderfully, and we leave them out year round. In the spring we pull them into the driveway one day and give them a good wash and put a quick restain on them. This is MINIMAL work, I assure you. And the furniture receives compliments from our guests year after year. This is a great family company with a great product. GREAT!
Lynne HanrahanThe construction went flawlessly. Everything fit together perfectly, we didn't have to "tap" one purlin or rafter into place, they just seemed to fit. Thank you for all the help and instruction. We absolutely love, love, love it. It seems to fit perfectly on our patio and I know that we will enjoy it for many years to come. We would do this again in a heartbeat! I'm sending you pictures of the process and the finished product.
Jon & BethanyUploaded the final pictures. Came out great! My neighbor is now pricing out a patio so he can have a Baldwin Pergola on his property. Thanks again guys - very impressed with the quality and service of your company. The fit and finish is impeccable and we couldn't be happier. I'll be sure to recommend Baldwin in the future!
Terry McKinneyMax, I wanted to drop you a line on the pergola. I have received nothing but rave reviews on this "magnificent structure". All of our expectations have been meet and exceeded - your shop has done a great job. We are celebrating an engagement and it will get a lot of usage during that party. Thanks again for your commitment on getting it here as you promised. We will look forward to many years of enjoyment.