John MasonMax, the Pergola turned out great. No problems with installation and my customer and I are very pleased with the product. I look forward to doing business with you in the future.
Becky HansenThanks Max. I'm glad you like the photos. We enjoyed working with you and your company even though it was long distance! We absolutely love our new outside room and so do neighbors walking by. In fact, I think I'm heading back outside now to enjoy the stars under our pergola. Take care and thanks for an outstanding product.
Charlie NicolaMax - Thanks for the instructions on assembling the pergola - went together nicely and looks great in our small back yard! Regards, Charlie
Jeff LauferMax, Thanks for all your help. Installed pergola yesterday. Looks great.
Glenn Scott of ArizonaAgain I would like to say thanks, dealing with you has been a distinct pleasure. In my line of work it is really refreshing to know there are honest reputable people still around.
Patrick DMy friend Max you amaze me a busy business owner reaching out to one customer and providing service that is not common any longer in this country. This is why US production facilities are far and few between and most going over seas, because someone forgot to pay attention to details. Your attention to detail is unwavering. You are a fine American and the team that works at Baldwin I believe can not be matched. A business is only as strong and passionate at its leader. Hats off once again to you and your wonderful conscientious team. First off please let me know my balance for this amazing piece of art that sits behind my home called pergola. Also would like to investigate the sunshade system for big pergola. Thank you again and again. Happy wife happy life! Peace Pat D
George G. Stumpf, APLDThe pergola is spectacular, and my clients are absolutely thrilled. Just as planned, it totally transforms the patio area into an inviting, dramatic, and complete outdoor space. They are very impressed with the precision of the construction as well. Thank you again!
Eric BarberioAs a customer, I would highly recommend your company to others.
Joe TanYou guys are awesome. Very impressed with the product so far: quality, thoughtfulness, engineering, form and fit and everything. Thank you so much again for taking care of the shipping issue for me - it really speaks volumes to your business integrity.
Jeff LauferMax, I will send you some photos as soon as we install the paddle fan. Running wire was fine. It looks great!