Good to hear from you. My pergola is doing fine and continues to be a great addition to my house. I had a lot of nice parties under it this year and I'm still collecting compliments about it. I hope you and the business continue to prosper and I look forward to adding some more Baldwin furniture to my collection next spring. Cheers,
Dear Max, It's funny what can happen when the three stooges set out to erect a pergola. While we were ultimately successful, the process was a bit dodgy. Of course, had we curtailed our enthusiasm and actually READ the instructions first, it would have gone a lot easier. What ever damage was done was easily mended thanks to wood glue, a couple of hidden screws and some touch up paint. I couldn't be happier with your fantastic work. From the beginning to the end of the process it was so easy, and I have admit, the pool area is so much improved with this addition. Absolutely PERFECT. I'll send photos next time the sun is out. Oh yeah, we built it in the rain and it only took about four and a half hours. Many MANY Thanks!
We are extremely pleased. If there is any picture that I haven't taken and you need one a special way, Don't hesitate to call or write. Max made everything easy for us, make sure he sees these pictures.
I was worried that the joints would swell and be difficult to assemble in the rain. I had very little difficulty. They went together very well. The workmanship on the parts was excellent.
Max - i'm forwarding you some pics of the assembled pergola for (address). I am very pleased with how it came out, and all of the friends and neighbors who have seen it have given it rave reviews.
Max I want to thank you for the promptness with which you handled this problem. The way you have handled this speaks volumes about the quaility of your company. I would not hesitate doing business with you again. Thanks again.
I am very happy with your product and now know where to go when I need a pergola. It was a pleasure speaking with you and I wish you much success with your growing business.
As I mentioned to you, we never thought we would be discussing another pergola within 7 years but it is a testament to the quality of your product and service that we did not even consider contacting anyone else. Should we ever build another house, it will be pergola #3 ! Thanks again
These columns are beautiful. They'd look great in any setting, no matter how splendid. Thank you!
Hi Matt I just wanted to tell you how happy we are with the pavilion. The installers you sent today were wonderful. They did a fantastic job. It truly looks amazing! It's exactly what we wanted and we are so impressed with the quality of the structure. Thank you for the attention you gave to our project. It was a pleasure doing business with you. Thank you.