I just want to tell you working with you and putting up the pergola was a pleasure. It went together like a dream and you have obviously put a lot of thought into the design and the way everything fits so well. I must admit, before my neighbor approached me about this project I didn't know what a pergola was, at least not by name. Now I know and it has been great to be part of this project. Thanks for answering all my questions along the way.
Max - Thanks for the instructions on assembling the pergola - went together nicely and looks great in our small back yard! Regards, Charlie
We couldn't be happier. My wisteria is going up the columns, and its just stunning. We removed the trees and its just stunning. Thank you so much for all your time and hard work. Sincerely,
I was very impressed with how easily the assembly went - the process was intuitive, every part just dropped into place.
MAX - Are you happy with the pergola? Response - Absolutely, our pergola looks remarkably good, the site, the positioning, the strength, the aestetics, the measurements are all essentially perfect. MAX - "Is the pergola large enough?" Response - Oh yes, it is huge. MAX - "Are you glad you upgraded the columns and beams?" Response - Yes MAX - "How does your wife like it?" Response - She doesn't, she loves it. Thank you again.
Pete and Susan Lang
Sorry it has taken so long to get these pictures to you (a few years to be truthful). We love our pergola and also the furniture. It really does make the space like a room outside. Your product is fabulous. It was easy to assemble and it makes a profound difference in the space. it was a joy working with you and Cheri. We both hope you continued success in your endeavors.
Joe and Terry Mitlyng
I have been meaning to send you these pictures of our pergola, showing the Shade Tree awnings, for over a year now. The pictures were taken in September this year, about a year after the pergola was first assembled. My brother and I had just finished washing the pergola with Murphy Oil Soap, and it had that wonderful, like new, honey glow.
The Pergola is GREAT! What a difference it makes to the house ... inside and out. The height (for this sized Pergola) seems like it is matched up perfectly. The effect is a room outside the house. Let's see how many 'Wow's' we get Friday night. You should have left some of your business cards. My daughter (Sarah) loved the butterfly joint!
As I mentioned to you, we never thought we would be discussing another pergola within 7 years but it is a testament to the quality of your product and service that we did not even consider contacting anyone else. Should we ever build another house, it will be pergola #3 ! Thanks again
Jim and Lina P.
Max and All the Folks at Baldwin, My wife tells me you fixed the boot on our pergola and even left some extra stain for us. That is excellent service and the reason we purchased it from you. Please accept our sincere thanks, we are loyal customers and your best advertisement.