As a cabinetmaker and woodworker, I send you kudos on your system, the communication that we've had, the quality of the product. It's a pretty simple kit that arrived and it installs just about as easily as your website suggests. On a personal level, it's really cool to make connections with other people that have the same sense of pride in their work. This stuff is as much about service as it is product.
Max, Thought you'd like to see the finished product. We are extremely pleased with our new pergola, and enjoy it almost every evening. Thank you, and have yourself a great rest of the summer!
Max, What's the status on the wood that I ordered for the stairs? By the way, the pergola went up without a hitch. Very nice. Looks great and was a joy to assemble.
MAX!!!! You are unfriggin believable! This thing went together so easy I still can't believe it. Especially when I went to measure down 28 inches on the posts to set the gussets and found that you had already put lines there.....Your attention to detail was great. This whole thing slid together. I didn't have to touch one piece with anything but my hands. The most labor intensive part was screwing down all the purlins at the end.
Pat and Joe Pifko
To Max and all the folks at Baldwin Pergolas who contributed to the creation and installation of our beautiful pergola - Thank you, thank you, thank you! Not only did you get the job done right on schedule and in time for our wedding, but the craftsmanship is impeccable. You are all very talented and deserving of great success.
We are extremely pleased. If there is any picture that I haven't taken and you need one a special way, Don't hesitate to call or write. Max made everything easy for us, make sure he sees these pictures.
It is awesome.
As I mentioned to you, we never thought we would be discussing another pergola within 7 years but it is a testament to the quality of your product and service that we did not even consider contacting anyone else. Should we ever build another house, it will be pergola #3 ! Thanks again
I completed the project and like to share some of the pictures with you. Everything was putted together nicely with all your works already in place. Thanks for a job well done.
Tim, Cathy, and Elizabeth.
It was such a beautiful day on Sunday I had my coffee under the pergola and Sunday night we ate dinner under it. We never spent any time out on the patio in the past.