Hi Max- everyone loves the pergola - its really great--thank you. And the chairs are so comfortable.
Before I made my purchase decision, I did get a quote from a local, highly-regarded pergola constructor. Baldwin's price was lower, and from what I've seen, I think the quality is higher. In summary, I'm pleased with how the pergola came out, and satisfied that I choose Baldwin as my supplier.
My friend Max you amaze me a busy business owner reaching out to one customer and providing service that is not common any longer in this country. This is why US production facilities are far and few between and most going over seas, because someone forgot to pay attention to details. Your attention to detail is unwavering. You are a fine American and the team that works at Baldwin I believe can not be matched. A business is only as strong and passionate at its leader. Hats off once again to you and your wonderful conscientious team. First off please let me know my balance for this amazing piece of art that sits behind my home called pergola. Also would like to investigate the sunshade system for big pergola. Thank you again and again. Happy wife happy life! Peace Pat D
The pergola is up and looks great. You made this task so easy, we really reaped the benefit of your experience. I will send you a photo. Thanks for all your help.
Pete and Susan Lang
Sorry it has taken so long to get these pictures to you (a few years to be truthful). We love our pergola and also the furniture. It really does make the space like a room outside. Your product is fabulous. It was easy to assemble and it makes a profound difference in the space. it was a joy working with you and Cheri. We both hope you continued success in your endeavors.
The Baldwin Pergola looked great at the Boston Flower Show- I overheard many wonderful compliments from people in the crowd. I just know that you'll get many orders for it- in red! Thanks for designing such a lovely structure for us.
Thanks Max! I'll send you a picture today once we finish the install. It is truly AMAZING how well everything went together, especially considering the custom nature of the job and the need to build it against an existing structure.
Joe and Pat Pifko
You are wonderful! The pergola is spectacular, and we are thrilled. We promise to send pictures of wedding guests enjoying our new "outside room." Thanks again.
Max, Thank you, we are very happy with the pergola!! It looks great and the size and height are perfect, like you said. My husband and father-in-law built this entirely in the rain. It was a lot of fun for us to watch and hold umbrellas for them. They did a great job and even finished in a day and a half. Then a few days later, an extremely bad storm hit with nearby tornadoes and major tree damage and fallen trees throughout our entire town. The pergola remained intact, so we know that structurally it is good too. Well it is finally sunny again, so we could finally see how the sunlight filters in on the patio. The pergola really makes the patio an inviting place to be. Looking forward to many great times in our new outdoor area. Thanks again!
The pergola looks amazing and you and your team went above and beyond the call of duty. I'd also like to thank you for helping to get our kitchen cabinets off the delivery truck and into our driveway. You and your team have been true professionals and I would be glad (and proud) to be a referral in the future. I'll be sure to send pics once the outdoor kitchen is completely installed. Thanks again.