Glenn Scott of Arizona
Again I would like to say thanks, dealing with you has been a distinct pleasure. In my line of work it is really refreshing to know there are honest reputable people still around.
It is awesome.
Dr. Patrick DeFrancesco
My friend Max you amaze me, a busy business owner reaching out to one customer and providing service. That is not common any longer in this country. This is why US production facilities are far and few between and most going over seas, because someone forgot to pay attention to details. Your attention to detail is unwavering. You are a fine American and the team that works at Baldwin I believe can not be matched. A business is only as strong and passionate at its leader. Hats off once again to you and your wonderful conscientious team. First off please let me know my balance for this amazing piece of art that sits behind my home called pergola. Also would like to investigate the sunshade system for big pergola. Thank you again and again. Happy wife happy life. Peace.
Hello Matt, This could not have been easier, and it looks absolutely beautiful! took us just shy of 6 hours to put it up, and my wife is already priming the mahogany caps. wish i had another one to put somewhere! thanks again
Lou and Barbara Ricci
Max, the pergola went up in a snap and we are very happy with it. We've recieved many complements already!
The pavers have been laid for the terrace and sidewalks. Almost a year and half has gone into this phase of my yard transformation. Your pergola Fits into the picture just right. Thanks so much for the help! Dan
MAX - Are you happy with the pergola? Response - Absolutely, our pergola looks remarkably good, the site, the positioning, the strength, the aestetics, the measurements are all essentially perfect. MAX - "Is the pergola large enough?" Response - Oh yes, it is huge. MAX - "Are you glad you upgraded the columns and beams?" Response - Yes MAX - "How does your wife like it?" Response - She doesn't, she loves it. Thank you again.
My installer did a wonderful job, and so did you with both your meeting my design requests and the fiberglass product. We have had several inquiries already from our neighbors. I hope to send pictures this weekend. Thank you again! It came out exactly as I envisioned it and architecturally finishes and complements the house! Sincerely,
Jim and Lina P.
Max and All the Folks at Baldwin, My wife tells me you fixed the boot on our pergola and even left some extra stain for us. That is excellent service and the reason we purchased it from you. Please accept our sincere thanks, we are loyal customers and your best advertisement.
Lynn and Jim
Firstly, the pergola is the focus of our garden and patio area. It succeeded in bringing it all together as we had hoped. The shade is more than ample. I do not believe that I would change any of the specs or proportions if I had a chance to alter the order. As you can see by the shot of our boys sitting on the steps, that it worked out marvelously... All in all, we have received tons of compliments. Your attention to detail and quality construction is to be commended. Given the intricacies of this project and the need for it to be assembled, areas which were tight and snug needed squeezing here and there, but that is all. I'll be in touch soon.